GOOD QUESTIONS
FAQ.
Straight answers on builds, shipping, care, and what happens after the rod reaches your door.
How long does a custom build take?
The working estimate is six to ten weeks after specifications and deposit are confirmed. Final timing depends on component availability and the current bench schedule.
Do rods ship free?
Rods ship free in the contiguous United States unless a product page states otherwise. Expedited, international, Alaska, and Hawaii shipments are quoted separately.
Can you help me choose a rod?
Yes. Tell us the water, target species, presentation, line, reel, and typical lure weight. We would rather ask two good questions than sell you the wrong rod.
Can I change a custom order?
Changes may be possible before components are ordered or work begins. Once a custom build is underway, changes can affect cost and timing.
What does the warranty cover?
The limited warranty covers defects in materials and workmanship for the original owner. Impact damage, misuse, normal wear, and unauthorized repair are not manufacturing defects.
Do you repair rods?
Contact the shop with clear photos and a description of the damage. Repair options depend on where the failure occurred and whether replacement components are available.